My Shop 21 is an affiliate-based website and does not sell or ship products directly. All purchases made through our website are completed on third-party platforms, such as Amazon, which handle order processing, shipping, and delivery.
Shipping & Delivery
Shipping times, costs, and methods are determined by the respective retailer or seller. Once an order is placed, please refer to your order confirmation email or the retailer’s website for tracking details and estimated delivery dates.
International Shipping
International shipping availability, fees, customs duties, and delivery times are managed entirely by the third-party seller. My Shop 21 has no control over international shipping policies or charges.
Lost or Delayed Shipments
If your order is delayed, lost, or damaged during shipping, please contact the seller or retailer directly. We are not responsible for issues that occur after leaving the retailer’s warehouse.
Returns & Exchanges
All returns, refunds, and exchanges are handled according to the policies of the respective seller. Please review the seller’s return policy before making a purchase.
Contact Us
For questions about products listed on our website, you can reach out to us via our Contact Us page. While we do not manage shipping, we are happy to guide you to the correct information.