Thank you for visiting My Shop 21. As an affiliate-based website, we do not sell products directly. All items featured on our platform are purchased through third-party retailers such as Amazon. Because of this, we do not process returns, replacements, refunds, or exchanges on our website.
Returns and Refunds
If you need to return a product, please follow the official return policy of the retailer where your purchase was completed. Each seller has its own return guidelines, timelines, and procedures. We recommend checking your order confirmation email or visiting the retailer’s help center for full instructions.
Third-Party Responsibility
Since all transactions are made on external websites, My Shop 21 is not responsible for order-related issues, product returns, shipping delays, or refund processing. These matters are handled entirely by the respective retailer.
Need Assistance?
If you have questions about products featured on our website, feel free to contact us through our Contact Us page. While we cannot manage returns, we are always here to guide you in the right direction.